Purpl Discounts

Frequently Asked Questions (FAQ’s)


1. What is Purpl – Disabled Discounts?
Purpl is a closed group offering exclusive discounts to help the disabled community offset the costs of living with a disability. We partner with various brands to provide our members with savings on everyday products and services. Our founder is disabled and understand how expensive it is, so our mission is to help you save money as well as being committed to giving money back to disabled focused charities.

2. Who can join Purpl?
Purpl is designed specifically for individuals with disabilities. To join, members must provide proof of their disability through our simple verification process. There are a number of government and council documents we can accept as well as other disability ID cards. Please refer to our document upload guide for a full list and examples.

3. How do I become a member?
To join Purpl, please visit our website and register. You’ll need to upload documentation proving your disability. Once verified, you’ll gain access to our exclusive discounts and offers. Please refer to our document upload guide for a full list and examples.

4. Is there a fee to join Purpl?
Currently, there are no membership costs to join Purpl.

5. What documentation is required for verification?
Acceptable documentation includes government-issued disability benefits letters, medical certificates, or other official proof of disability. Ensure that all information is visible; blacking out text or uploading incomplete documents will result in a verification error. Please refer to our document upload guide for a full list and examples.

6. What are common verification issues to avoid?

  • Incomplete Documents: Ensure the entire document is visible and legible.
  • Blacked Out Text: Do not redact any part of the document. All information must be visible to authenticate your eligibility.
  • Low-Quality Images: Avoid blurry or low-resolution images that make text difficult to read.
  • Other documents in same photo: Ensure the image is only of the required document.

7. What happens with my document?
We ask you to upload your document so we can verify your disability status. This is important because many of the offers we bring you are exclusive to our membership. When you upload the photo of your document, you want to know that it’s safe and that we protect your privacy. To read more about this please read our ‘what happens with my document guide’

8. How secure is my personal information?
Purpl is committed to protecting your privacy. We use industry-standard encryption and data protection practices to ensure that your personal information is secure.

9. How do I use the discounts?
Once you’re a member, log in to our website to browse available discounts. For most offers you will be given a code to add within the checkout process on that brand’s website.

10. How often are new discounts added?
We continuously update our discount offerings as new partnerships are formed. Check our website regularly or subscribe to our newsletter for the latest updates. You can also follow up on Facebook and Instagram

11. Can I refer others to join Purpl?
Absolutely! We encourage members to refer friends and family who may benefit from our services. Referrals help us grow and provide even more value to our community

12. Who can I contact for more information?
For more details, please visit our website or contact our support team at [email protected]. We’re here to help with any questions or concerns you may have.